Return Policy
Larma Decor Return Policy.
Our Commitment to Customer Satisfaction,
At Larma Decor, we are committed to providing you with the highest quality products and a seamless shopping experience. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free return policy.
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- Unopened and Unused: The item must be unopened and unused.
- Original Packaging: The item must be returned in its original packaging.
- Purchase Within 3 Days: The return request must be made within 3 days of delivery.
How to Initiate a Return,
- Contact Us: Please contact our customer support team via email at [email@larmadecor.com] or by phone at [+91-8920850805].
- Provide Order Details: Provide your order number and the reason for the return.
- Shipping Instructions: Our customer support team will provide you with specific shipping instructions and a return shipping label (if applicable).
- Package Your Return: Carefully package the item to prevent damage during shipping.
Return Shipping,
- Customer Responsibility: In most cases, the customer is responsible for the return shipping costs.
- Exceptions: If the return is due to our error, such as a damaged or incorrect item, or if you're returning the item due to a change of mind, we will provide a prepaid return shipping label. In such cases, the original courier charges will also be refunded.
Refund Process,,
Once we receive your returned item and verify its condition, we will process your refund.
- Refund Method: Refunds will be issued to the original payment method.
- Processing Time: Please allow 5-7 business days for the refund to be processed.
Damaged or Defective Items,
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund. Please provide clear photos of the damaged item as proof.
Exchanges,
Currently, we do not offer direct exchanges. However, you can return the item for a refund and place a new order for the desired product.
Please note that these terms and conditions may be subject to change. For the most up-to-date information, please refer to our website or contact our customer support team.
Email - email@larmadecor.com
Contact - +91-8920850805
Whatsap- +91-8920850805